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» VISIT US ONLINE @ DSNEWS.COM 57 Property Preservation Guide SPECIAL ADVERTORIAL SECTION SINGLESOURCE PROPERTY SOLUTIONS KEY PERSONNEL Brian Cullen CEO Andre Lacouture President Kyle Heather VP, Operations Keith Laughlin Director, Property Preservation Sarah Krulce Operations Manager, Property Preservation Staffing » Number of company employees: 250 full-time employees » Network of more than 20,000+ brokers, property preservation contractors, closing agents, abstractors, and attorneys BUSINESS SCOPE » Property Inspection » Reoccurring Property Maintenance » Code Violation Management » Vacant Property Registrations » Occupancy Verification » Repair » Rehab » Natural Disaster Inspections » BPOs, Appraisals, and Reconciliations » REO Asset Management » Title and Closing CORPORATE DETAILS: 333 Technology Drive, Suite 102, Canonsburg, Pennsylvania 15317 | 866.620.7577 | singlesourceproperty.com SCOPE OF BUSINESS: SingleSource Property Solutions is a nationwide service provider to many of the largest loan servicing and secondary entities. SingleSource provides a comprehensive range of services that can be applied across the loan process and property management life cycle. These services include the complete suite of property preservation and mortgage field services, valuations, REO asset management, property preservation, title and closing. The company's expert staff knows how to customize and integrate these services to provide clients with the highest levels of customer service. BRIEF COMPANY HISTORY: SingleSource began REO and Valuation services in 2004, Property Preservation services in 2006, and has been a preferred partner for default and secondary market clients. Through an intense focus on customer service, high-quality products, and a diverse set of product offerings, SingleSource has remained a critical partner to its clients as the markets have evolved. COMPETITIVE ADVANTAGE: Staff-wide industry expertise and a core belief in customer service set SingleSource apart from the competition. SingleSource employs a variety of industry experts who include licensed real estate agents, licensed real estate brokers, certified appraisers, licensed notaries, and licensed title agents. These professionals are full-time employees whose expertise in the real estate industry enables SingleSource to provide high-quality products for all of its clients. Our full spectrum of products allow us to service a property from pre-foreclosure, to vacancy/eviction, and throughout the entire sales cycle. As a result we can ensure that our client's properties are maintained to a high standard and are marketed in an effective and favorable manner for the highest return on investment. KEYS TO SUCCESS: SingleSource conducts all transactions and communication with competitive urgency and precision. SingleSource has become the recognized leader in the default management industry as the "Partner of Choice" for its mortgage banking and vendor partners. The company achieves this by: » Its ability to customize any process or product » Its strong attention to quality » Its intimate single-point-of-contact approach to customer service "The Singlesource For Cradle-To-Grave Mortgage Field Services." 2015 STRATEGY: SingleSource's strategic goal is to leverage its extensive market expertise, continuously innovate products and processes, and invest heavily in skilled personnel. This will enable the company to maintain its status as the industry's "SingleSource." The right team for clients–SingleSource's experienced team provides a wealth of mortgage servicing, capital markets, and property management experience. At SingleSource, the company knows how to craft unique, highly valuable service solutions that work across disciplines so the company's clients can confidently work with one vendor of choice. The SingleSource team is: » Accessible – Clients can see the status of any order utilizing the company's web-based services. All clients are assigned an individual relationship manager and an asset manager for live problem resolution. » Resourceful – The SingleSource network includes thousands of experienced real estate professionals across the U.S. and U.S. territories. » Convenient – Clients can place orders 24 hours a day and can review any order completed by SingleSource any time of the day. » Thorough – SingleSource employs multiple quality- control checks, both electronically and by qualified reviewers, to be sure that each order is processed at the best quality possible. » Customer-Focused – SingleSource is committed to offering the highest level of customer service. SingleSource measures the company's success by the satisfaction of the company's clients. AWARDS AND ACCOLADES: » SingleSource celebrated 10 years of industry excellence in 2014. » SingleSource was named the fastest-growing company in Pittsburgh for the period of 2006-2009 (Pittsburgh Business Times), and was honored on the Pittsburgh 100 again in 2015. » SingleSource has received national honors by being included in the Inc. 500 and Inc. 5000. » SingleSource's commitment to rigorous policies and procedures is evidenced by our annual SSAE 16 Type II certification. » In 2015, SingleSource received an above average "MOR RV2" residential valuation vendor rating from Morningstar.