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58 Property Valuations Index SPECIAL ADVERTORIAL SECTION TRANSCONTINENTAL VALUATIONS KEY PERSONNEL Gregg Baier President and CEO Dave Vancellette Co-Founder Eric L. Pitt SVP National Sales Mike Wojcik Vice President Strategic Relationship Brian Laughlin Controlling Appraiser, MAI END-USER CATEGORIES: » Lenders – Banks and non-Banks » Credit Unions » Loan Servicers » Agent/Broker » Mortgage Insurers » Investors CONTACT INFO: Eric L. Pitt,SVP National Sales Phone: 858-429-7695 Eric.Pitt@tcvaluations.com CORPORATE DETAILS: 3914 Murphy Canyon Road, Suite A243, San Diego, CA 92123 | tcvaluations.com COMPANY DESCRIPTION: Transcontinental Valuations, Inc. (TCV) was founded in 2007 by co-founders Gregg Baier and Dave Vancellette. Gregg Baier's nearly 30 year career in real estate is comprised of experience in multiple spaces including valuation, sales, REO asset management and loan servicing. Departments within Chase Bank, Glendale Federal Bank, and NRT REO Experts achieved great successes under Baier's leadership and many of TCV's sound business practices are based on his experience. Dave Vancellette's 18 years in valuation management adds to TCV's value as an innovator in the appraisal management profession. That's why trade publications, online news sources and television media including California Mortgage Bankers Association Magazine, The Huffington Post and San Diego's ABC-10 News turn to Mr. Vancellette and TCV. A heavy focus on meeting and exceeding customer needs is what has made our organization such a success. We realize that each customer has unique needs and processes that must be supported by their valuation supplier; therefore, we have built our systems to be adaptable to our customer's requirements. TCV believes that providing valuations isn't just about meeting turn time demands, it's also about providing responsible and thoughtful values that are supported by the local market. Our quality assurance measures go beyond those of most suppliers because we take our responsibility to provide values seriously. KEY FEATURES: » Complete and Full Service Appraisal Management » Industry-leading turn times » Average TCV staff member experience is 19.8 years » 100% client retention history » 100% live call answer rate in less than 10 seconds » 24/7/365 access to key staff members » Complimentary appraisal warranties » Regional style appraisal management with national coverage BENEFITS OF PARTNERSHIP TCValuations (TCV) in San Diego is a multi-regional AMC delivering accurate, on-time valuations supported by unmatched service since 2007. Discerning organizations make smart choices. TCV clients harness the strength of an extensive network of local real estate experts, without the stress of managing one. THE QUALITY DIFFERENCE Knowing the true value of real estate has never been of greater importance. Whether you are making a loan decision or trying to evaluate an REO asset, accurate valuations are imperative. At TCV, quality is in every step of our operation, from the selection of our vendors, to the dedicated TCV customer service team, to the internal expertise of our licensed and certified review appraisers, a property valuation from TCV gives you the utmost confidence you need in making your decisions. TECHNOLOGY AND SECURITY Technology is a powerful tool and TCV offers its customers the most advanced systems in existence. Our order tracking platform is a real-time interactive stage that shares information in a user-friendly, simple way. We believe that technology is integral and that it should never strain flexibility. We offer many engagement, notification and delivery options to suit any need. ON TIME DELIVERY Timeframes and due dates are important to the lending and serving community and therefore, critical to us. The TCV order fulfillment process was built with due dates and high-efficiency in mind. Automated processes are managed by talented teams and exceptions are identified and resolved quickly. Partnering with TCV ensures a consistent, hassle-free experience, delivered on time. WARRANTY OF APPRAISAL QUALITY Our confidence in our expertly managed, rigorous quality control process goes beyond a promise to provide dependable valuations. We offer eligible transactions and customers total peace of mind with our 5 year appraisal warranty. Let TCV take responsibility for appraisal quality so you can focus on what you love to do, close loans. UNCOMPLICATED COMPLIANCE Meeting the terms of the lending and real estate valuation industry's shifting regulations takes valuable time and resources. TCV's compliance team, headed by industry experts, ensures that each valuation fully complies with the latest regulations, so you do not have to. » TRID » Interagency Appraisal and Evaluation Guidelines » Appraiser Independence » Uniform Appraisal Dataset TCValuations is your solution to today's compliance challenge! OUR SERVICE COMMITMENT We do one thing and we do it well! Our core competency is valuations and we are committed to doing business the right way. We place a heavy focus on exceeding our customer's needs. Our dedicated team of specialists manage every step of the process from the time the order is received to the delivery of the finished product. Our order processing and review is customized to each customer's needs and requirements. No job is too big or too small. You can depend on TCV to understand your needs and to help you work towards meeting your goals. Nationwide coverage San Diego, California Corporate Headquarters