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» VISIT US ONLINE @ DSNEWS.COM 59 SPECIAL ADVERTORIAL SECTION Risk Management/Due Diligence CLAIMS RECOVERY FINANCIAL SERVICES LLC. KEY PERSONNEL Jodi Gaines CEO & Founder Sean Snook SVP & Chief Compliance Officer Ashley Savill VP Client Relations Tara Smith Client Relations & Marketing Manager STAFFING » Number of company employees: 460 GEOGRAPHICAL SCOPE AND COVERAGE AREA: National BUSINESS LINES, SERVICES & PRODUCTS: Investor Claims (Fannie Mae , Freddie Mac , USDA, and many more Private Investors), Loss Mitigation Claims, Loss Analysis Review, Primary and Pool Mortgage Insurance Claims, VA Post-Foreclosure Claims & Strategic Partnerships and Relationships CORPORATE DETAILS: 231 East Avenue, Albion, NY 14411 | 585.589.2991 | tara.smith@crfservices.com crfservices.com COMPANY DESCRIPTION: Since our founding in 2002, we have grown to become the leader in claims processing solutions. Our unmatched quality, timeliness and experience will reduce losses, maximize recoveries and allow the reallocation of vital internal resources in order to increase our clients potential for generating capital. By offering a diverse mix of products and services, designed to function both independently or in a bundled approach, we increase the total value received on an investment made in us. COMPANY HISTORY: Founded in 2002 and headquartered in Albion, New York. CRFS is the nation's leading provider of diversi- fied claim management solutions—currently process- ing thousands of various claim filings per month. We specialize in filing FHA post-foreclosure claims, investor claims, VA, USDA, CWCOT and SFLS (601 claims), loss mitigation claims, loss analysis review, mobile home title resolution and perform various consulting services such as; operational reviews, due diligence reviews, mock HUD audits and various vendor coordination. REGULATORY COMPLIANCE: At CRFS, we are dedicated to staying ahead of complex and continuously changing regulations, providing expert consultation and above all, delivering undoubtedly better results. Our management solutions are proven to increase re- covery and operational productivity and our streamlined filing process is of the highest quality, ensuring compli- ance across all post-foreclosure default related services. Even with our quick turnaround, quality and compliance are never sacrificed. KEY FEATURES/BENEFITS: » CRFS maintains a true partnership with all of our clients » CRFS works with many of the largest Servicers, Investors and mortgage companies throughout the U.S. » CRFS is extremely focused on quality, timeliness and experience; ultimately reducing clients risk and exposure » CRFS will exhaust all efforts to meet and exceed established timeframes and SLA's » CRFS is very pro-active and self-reporting on any delays or issues » CRFS has a highly experienced and proven management team » CRFS performs 100% QC and perfection on all Claims » CRFS offers daily, weekly and monthly reporting options » CRFS offers back page and front page improvements with respect to HUD Audits » CRFS is actively engaged within the industry, is widely known and is highly respected » CRFS proactively communicates key industry news and announcements » All CRFS work is completed within the U.S. WHAT SETS YOU APART FROM YOUR COMPETITORS?: We treat our clients like partners making sure that we regularly re-evaluate their business needs and tailor a solution to help them reach their goals. Due to our wide range of experience with both large and small banks and non-banks we have a unique view of the practices that work well and we share those best practices when we see a need. In addition to our partnership approach, we have a scalable operation which allows us to adapt quickly to change and meet high volumes with minimal downtime and expense to our clients. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: Our services allow clients to streamline their recovery process through our cost-effective and highly compliant services. We work directly with the regulators creating the policy that governs our industry, and CRFS' in-house compliance team works diligently to ensure that any impacting policy is quickly implemented and adhered to. In addition to CRFS offering cost-effective and compliant solutions, we work very, very closely with our clients to make sure that their recoveries are as high as possible and we provide regular feedback through analytics showing where their common losses are occurring. This enables them to identify and fix gaps in up-stream pro- cesses that are ultimately hurting their bottom-line. WHAT ARE THE KEYS TO YOUR SUCCESS?: The main key to our success is our people. With the constantly changing and heavily regulated environment that we operate in, it is imperative to have a dedicated team of highly motivated, critical-thinkers who can create and implement strategies to deliver superior service and results to our clients.