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W
illiam Glasgow is an industry
veteran serving as SVP &
Head of Mortgage Servicing
for HSBC Retail Banking
and Wealth Management. His nearly 50 year
career has spanned nine companies ranging
from Lomas & Nettleton where he served
for 20 years and ascended from manager
trainee to Executive VP of Servicing, to Citi,
BancBoston, HomeSide, Lending, Goldman
Sachs, Bear Stearns, One West Bank. He is
also the winner of the 2016 Five Star Lifetime
Achievement award presented at the Five Star
Conference and Expo. We caught up with
Glasgow to reflect on his career and get his
views on the state of mortgage servicing.
You are being recognized as the Five Star
Lifetime Achievement Award winner this
year. What does it mean to you to join such
a distinguished fraternity of recipients?
As a recognition of my contributions
over the whole of my career, this Lifetime
"Being a part of each
company gave me a unique
vantage point, a new lens
to look through to see how
this business works."
William
Glasgow
HEAD OF MORTGAGE SERVICING,
HSBC BANK USA
FIVE MINUTES WITH
Get to Know Industry Executives Beyond the Boardroom