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50 Asset Management Guide SPECIAL ADVERTORIAL SECTION KEY PERSONNEL Kevin Ortner CEO Anthony Cazazian CIO & President of Portfolio Services Pam Kosanke CMO Charles Wyatt CFO Noel Christopher Vice President, Portfolio Services NUMBER OF COMPANY EMPLOYEES 144 GEOGRAPHICAL SCOPE AND COVERAGE AREA Nationwide; 32 markets in 18 states and rapidly expanding. BUSINESS LINES, SERVICES, AND PRODUCTS National, third-party single family rental leasing and property management for both everyday homeowners and institutional level investors. CORPORATE DETAILS: 4950 West 78th Street, Bloomington, MN 55435 | www.renterswarehouse.com COMPANY DESCRIPTION: Renters Warehouse is one of the fastest growing and highest reviewed residential property management companies in America. COMPANY HISTORY: Founded in 2007, Renters Warehouse is backed by growth equity investor and majority stakeholder Northern Pacific Group, and under the leadership of President and CEO Kevin Ortner, Renters Warehouse now manages more than $3 billion in residential real estate, servicing 12,000+ investors across 17,000+ residential homes in 32 markets and 18 states. Renters Warehouse expertly serves everyday single- property homeowners as well as real estate investors. In 2015, the company officially trademarked the term Rent Estate™ to redefine the entire SFR (Single Family Rental) industry as more traditional real estate gives way to this new lucrative asset. Through their dedicated Portfolio Services Division led by Chief Investment Officer Anthony Cazazian, the company also brings professional, scalable and efficient single property management solutions to investment portfolios with both centralized services and local market expertise and staff. KEY FEATURES/BENEFITS Tenant Placement Excellence: » FREE Home Rental Price Analysis » FREE 6-18 month tenant warranty programs » FREE property marketing on hundreds of websites » Fast market to rent time - just a few weeks on average (17 days national average) » In-person showings hosted by a Rent Estate™ Advisor » 100-point background checks on all applicants; homeowners approve all tenants Professional 24/7 Property Management: » For one low, flat-rate monthly fee » Detailed and documented move-in / move-out inspections » Best-in-class rent collection with less than 1% delinquency » Fast, direct deposits daily, with monthly statements for your records » Turnkey maintenance solutions with work order avoidance » Standardized and consistent processes, accounting and institutional-level reporting » Random and routine property inspections » Facilitation of licenses for local municipalities (as needed) » Eviction Protection Plan available for new tenants at just $20 per month Plus: » No upfront fees » No exclusive contracts » No cancellation fees; cancel at any time, without penalty Portfolio Services Division: » Corporate owned centralized service model with single point of contact » Local market staff, expertise, on the ground operations and relationships » Standardized and consistent processes, accounting and institutional-level reporting » Ability to rapidly expand in any U.S. market » Flat-rate pricing to reduce P&L variability » Reduced tenant turnover through a sharp focus on quality tenant placement » Certified and competitive maintenance service solutions » Capacity to manage a wide range of portfolio sizes, from 1 to 2,000+ doors » Hassle-free portfolio integration period WHAT SETS YOU APART FROM YOUR COMPETITORS? We call our people Rent Estate™ Advisors, and no other property management company has their unique abilities. Just like you talk to a Real Estate Agent when you want to sell your home, you talk to a Rent Estate Advisor when you want to rent. Our people are specially trained to know exactly how to make Rent Estate™ as easy and profitable for our clients as possible. WHAT ARE THE KEYS TO YOUR SUCCESS? We treat our clients' homes and portfolios of properties like a business, always looking for ways to increase returns on investments at every step in the leasing and property management process. We also go out of our way to consistently deliver 5-star customer service and are one of the highest rated property management companies in America. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » 7x recipient of prestigious Inc. 5000 list of fastest growing properties in America » In 2016, assigned pivotal MOR RV2 residential vendor ranking by Morningstar Credit Ratings, LLC, indicating that the company demonstrates proficiency in managing key areas of operational risk » Received 22x International and American Business Stevie Awards for success and leadership in business » Nationally honored as one of America's "Best Places to Work" in 2012, 2014, 2015 and 2016 by Outside Magazine RENTERS WAREHOUSE