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COVER
STORY
INDUSTRY
INSIGHT
INDUSTRY
INSIGHT
INDUSTRY
INSIGHT
It seems entirely possible that before joining Alacrity
Services, one might be asked to define "alacrity." While
actively expanding its property restoration services to
insurance, REO, and consumer customers nationwide, the
company is determined to continue embodying the true
meaning of its moniker: moving nimbly and with good spirit.
"We often talk not only about someone's
fit in the role but also about their cultural fit
and making sure they have a similar drive,"
said Keith C. Hemmer, Alacrity's Chief
Business Development Officer. Alacrity's
150+ employees—whether in the Eugene,
Oregon, head office, or the new Charlotte,
North Carolina office, or working remotely
from locations across the country—are
working in a family-oriented business.
"First and foremost, we tend to treat each
other as family," Hemmer said. "Employees
don't hesitate to go above and beyond their
daily job duties to do whatever is necessary to
get the job done."
A willingness to be available when
needed is also essential within the restoration
and repair space. "It's a 24/7/365 job,"
Hemmer said. "We're available whenever and
however you need us to be . . . We're there for
you whenever an event may arise."
After all, according to company CEO
Jonathan Miko, "ere is a low apparent bar
to admission into this industry. Everybody
thinks they can build a contractor network,
and they are popping up all of the time. Very
few of them actually succeed, but we need
to be able to deal with the reasons these new
networks pop up. What is it they think they
can leverage to be successful? And is it real or
is it a mirage?"
FIRST FOOTHOLD IN INSURANCE CLAIMS
e Alacrity Services model was born
