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58 Property Valuations Index SPECIAL ADVERTORIAL SECTION U.S. REAL ESTATE SERVICES (USRES) KEY PERSONNEL Keith Guenther Founder and CEO Michael Bull CFO Angela Hurst SVP, Business Development Rida Sharaf SVP, Real Estate Operations George Paquette Chief Appraiser STAFFING: » 110 employees GEOGRAPHICAL SCOPE AND COVERAGE AREA: » Nationwide CORPORATE DETAILS: 25520 Commercentre Drive, 2nd Floor | Lake Forest, CA 92630 | 949-206-5369 | sales@usres.com | USRES.com COMPANY HISTORY: Over the past 25 years, USRES has become an industry leader for a wide variety of valuations and REO disposition services. The company prides itself on its balanced use of technology and expert staff. Over the course of time, USRES has consistently worked towards shaping a reliable and knowledgeable vendor panel that includes both agents and appraisers. These vendors are consistently vetted and graded to provide clients with partners they can trust on every level. In 2003, the company also created its proprietary software solution, RES.NET, to provide operational flexibility. Owning its own technology platform allows USRES to adjust their practices to meet the specific needs of each client. BUSINESS LINES, SERVICES, AND PRODUCTS: In addition to providing REO disposition, USRES offers clients a variety of default and origination valuation services including appraisals, BPOs, and rental analysis reports. Over the past 25 years, USRES has cultivated a reliable vendor network, which it sees as an integral part of the company's success. WHAT SETS YOU APART FROM YOUR COMPETITORS?: USRES's longevity sets it apart from other companies. Over the past 25 years, the company have expanded and adapted their services to meet the changing needs of their clients and the industry as a whole. Experience has shown that each client has their own set of priorities and may place a premium on either accuracy, turnaround time, or both. By first determining a client's preferences, USRES can deliver a tailored service that will result in the best valuation product possible. The company also provides dedicated business units for each of its products, and its customer service team consistently has a first-call resolution rate above 95 percent. KEY FEATURES/BENEFITS: Broker price opinions » USRES maintains a select group of licensed agents geared towards serving the BPO market, while consistently adhering to quality and delivery rates. USRES provides charting and progress for each report and is the only provider that pairs the benefits of integrated technology with its own in-house staff of licensed appraisers. This process ensures that every BPO goes through a comprehensive audit for content and accuracy. Appraisals » USRES seeks out and retains a robust network of licensed appraisers who are dedicated to their trade. All valuations are reviewed and audited by both an in-house team of appraisers and integrated QC functionality, giving the company's clients the perfect blend of technology and personal oversight. USRES' technology solution provides a secure and seamless experience for clients, appraisers, and borrowers alike. Rental analysis reports » The USRES rental analysis report is a timely response to the realization that rentals have become a viable revenue source for mortgage bankers pursuing NPL acquisitions. This product is completed by USRES' network of more than 80,000 agents who personally inspect each property. The report can be paired with other valuation products to provide clients with the necessary data to choose the most profitable strategy for every file. REO disposition » As the market fluctuates and your strategy adjusts, USRES provides clients with assistance in liquidating their REO inventory through a wide range of products and services. USRES draws on its 25 years' experience to provide clients with superior processes along with the support of its knowledgeable staff. Nationwide coverage Lake Forest, California Corporate Headquarters

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