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2 Getting Technical We're talking tech in this month's issue of DS News—all the latest developments, all the best providers, and all the ways it's impacting the default servicing industry for the better and for the worst. But first, we get up close and personal with Ted Tozer, the former—and longest running—head of Ginnie Mae. After seven years at the helm of the lending giant, Tozer stepped down from his post in January, and writer Aly J. Yale caught up with him to talk about his career, his thoughts on the industry, and his future plans. We even hear from some of his former colleagues along the way. We also get timely with "Before and After the Storm" by Brad Bordelon of ZVN Properties. Just as we head into the hail and hurricane seasons, Bordelon shares his best tips on emergency preparedness—and how following those tips can protect both property owners and their investments. In "Limitless Possibilities," we hear from the industry's biggest movers and shakers on the trajectory of tech in our space. With pieces by Jason Allnutt of Auction.com, Rob Pajon of RES.NET, Martin Morzynski of HouseCanary, Dennis Cisterna III of Investability Real Estate, Dominic Iannitti of DocMagic, Cindy Walton of ISGN Corporation, and Jane Mason of Clarifire, this compilation has insights you won't want to miss. Finally, in "Come Together," DIMONT's Denis Brosnan covers how tech can save servicers money—particularly on loss mitigation and conveyance efforts. By bundling these specialty services, as the seasoned CEO puts it, "services have the opportunity to save money while improving effectiveness." Head all the way to the back of the issue, and you'll find our technology guide, an encyclopedia of the industry's leaders in technology. Whether you need to collaborate, consolidate, improve compliance, or reduce error, these tech providers can help you do it. I hope you find this issue's pages as intriguing as I did! Best, Rachel Williams Editor-in-chief FROM OUR DESK default servicing | in print and online VOL. 15 NO. 6 No part of this publication may be reproduced without written permission from the publisher. ©2017 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. PUBLISHER EDITOR-IN-CHIEF ONLINE EDITOR DESIGN DSNEWS.COM VIDEO EDITOR ONLINE CONTRIBUTORS COPY EDITORS ADVERTISING PHOTOGRAPHY Mark Hulme Rachel Williams Brianna Gilpin Jonathon Won Jordan Funderburk Scott Morgan Aly J. Yale Krista Franks Brock Haley Owens Suzanne Andresen: 207.443.3314 Robyn Clayton: 214.525.6716 Kevin McCrea: 214.525.6756 Jason Myers: 214.525.6760 Robert Rakowski: 214.525.6783 Brett Ludeke Photography Follow DSNewsDaily on CHAIRMAN AND CHIEF CREATIVE OFFICER PRESIDENT AND CHIEF EXECUTIVE OFFICER CHIEF FINANCIAL OFFICER DIRECTOR OF ACCOUNTING PROFESSIONAL ASSOCIATIONS American Mortgage Diversity Council Legal League 100, National Mortgage Servicing Association, Property Preservation Executive Forum FORCE DESIGN Mark Hulme Ed Delgado John Harrison Ernest Gillespie John Golden: 214.525.6700 Derek Templeton: 214.525.6757 Annie Collier: 214.525.6740 Sean Walker Jason Stone Jonathon Won