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» VISIT US ONLINE @ DSNEWS.COM 53 Best in Servicing Tools Guide SPECIAL ADVERTORIAL SECTION Carrington Mortgage Services, LLC KEY PERSONNEL Ray Brousseau President Jim Miller EVP, Loan Servicing Ted Ray EVP, Mortgage Lending Staffing » Number of company employees: 2,200 associates in the U.S. CONTACT: Tom Huddleston: tom. huddleston@carringtonmh.com, or Nolan Turner: nolan.turner@ carringtonms.com GEOGRAPHICAL SCOPE AND COVERAGE AREA: National. Licensed to service in all 50 states, District of Columbia, and multiple U.S. territories. Licensed to lend in 48 states and District of Columbia. Licensing information available at carringtonms.com/legal/ statelicensing. CORPORATE DETAILS: 1600 South Douglass Road, Suite 110 & 200-A, Anaheim, CA 92806 | CarringtonMS. com COMPANY DESCRIPTION: Carrington Mortgage Services (CMS) provides full-service sub- servicing and specialty servicing to financial institutions, investors, government agencies, and other mortgage servicers. CMS has years of experience handling securitized agency, non- agency and government loans in various stages of delinquency and default. As part of its specialty servicing practice, this includes products and services aimed at curing the delinquency, timeline management, and extensive loss mitigation efforts. These efforts include loan modification programs, borrower contact/outreach programs, short sales, deeds-in-lieu, and foreclosure and bankruptcy processing. CMS provides reliable, efficient, and cost-effective subservicing, including specialty servicing of nonperforming loans. CMS has the experience and expertise to maximize returns, minimize loss, and shorten overall timelines, while helping its customers eliminate headline and reputational risk and stay within regulatory compliance. CMS is a Top 10 Servicer of GNMA Loans, a Top 5 Servicer of USDA Loans, and is proud to service Fannie Mae and Freddie Mac Loans. CMS has been a Master Sub-Servicer and Default Issuer for GNMA since 2013. In addition, CMS is rated to service nonagency, subprime, and legacy private- label securities. CMS delivers value to borrowers and investors by preserving homeownership through programs that support its borrowers and their ability to stay in their homes. COMPANY HISTORY: Founded in 2007, Carrington Mortgage Services, LLC is a subsidiary of Carrington Holding Company, LLC (CHC), a privately managed holding company. Headquartered in California, CMS operates three loan servicing locations in Texas, Indiana, and California that together provide a vertically integrated solution encompassing the entire mortgage loan lifecycle. REGULATORY COMPLIANCE: Carrington partners in annual audits and examinations by state and federal regulators, federal agencies, major financial institutions, industry-accepted rating agencies, and yearly counter-party risk and third-party oversight exams conducted by its clients. CMS is proud of its exemplary examination and audit history. BUSINESS LINES, SERVICES, AND PRODUCTS: In addition to servicing on both a subservicing and specialty-servicing basis, Carrington also originates agency, government, and non-QM loans across retail and wholesale platforms, with a focus on serving the underserved borrower. (NMLS ID 2600. Carrington is an Equal Housing Opportunity Lender. Restrictions may apply. All loans are subject to credit, underwriting, and property approval guidelines.) WHAT SETS YOU APART FROM YOUR COMPETITORS? » Government Loans Expertise: Carrington leverages its expertise and knowledge of government loans that exceeds its competitors' to provide effective and efficient subservicing management to improve the financial outcome for loan investors » Nonperforming Loans Capability: CMS' high- touch platform can lower costs and enable better efficiencies, while keeping families in their homes » Customers' portfolios are important, and Carrington can provide both the custom attention it requires and the service your customers deserve. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: Unlike other privately held servicing shops, Carrington has the capacity to take on NPL portfolios immediately, and the experience and expertise to maximize value for investors, while keeping borrowers in their homes. WHAT ARE THE KEYS TO YOUR SUCCESS? » Customer Service: Carrington provides best-in- class service with its technology-based platforms, allowing self-service and high-touch care. » Expertise: Recognized and elevated to direct Master Sub-Servicer for GNMA in 2013, Carrington has deep expertise servicing government loans that few servicers can match. » Client Service: Although other large servicers may compete on brand or size, Carrington can provide better service at a more competitive price point. » Compliance: Embraced as a dependency for States Serviced Anaheim, California Corporate Headquarters