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» VISIT US ONLINE @ DSNEWS.COM 55 Best in Servicing Tools Guide SPECIAL ADVERTORIAL SECTION Nationwide Title Clearing, Inc. (NTC) KEY PERSONNEL John Hillman CEO Michael O'Connell COO Greg McCoskey Lead General Counsel Danny Byrnes VP, Sales and Marketing Debbie Lastoria VP, National Sales Staffing » 500-plus GEOGRAPHICAL SCOPE AND COVERAGE AREA: NTC provides services throughout the entire U.S., Puerto Rico, and Virgin Islands from service centers located in Palm Harbor, Florida, and Dallas, Texas. CONTACT: Debbie Lastoria VP, National Sales Email: debbie_lastoria@nwtc. com CORPORATE DETAILS: 2100 US-19 ALT, Palm Harbor, FL 34683 | 800.346.9152 | NWTC.com COMPANY DESCRIPTION: Nationwide Title Clearing, Inc. (NTC) is a leading document-processing and research service provider to the mortgage industry. With clients that include the top mortgage lenders, servicers, investors, and custodians, NTC is highly regarded for its significant contributions to the industry, as well as to its local community. COMPANY HISTORY: Founded in 1991, NTC was originally established to provide lien-release services, NTC has expanded to Life of Loan services that is partnered with the mortgage industry to protect homeowners, while also preserving the integrity of the nation's land records. REGULATORY COMPLIANCE: In response to an ever- changing and highly regulated industry, NTC has successfully established an infrastructure that meets client demands, while still satisfying third- party oversight. Partnering with its clients, NTC manages changes, as well as goals and objectives with complete transparency, keeping both parties fully compliant. BUSINESS LINES, SERVICES, AND PRODUCTS: NTC has developed Life of Loan products built upon industry knowledge, leading subject matter experts, and clients' confidence. NTC's solutions include collateral review, remediation, document production, property research, and secure storage. KEY FEATURES/BENEFITS: » Proprietary document review & execution module » 70 percent-plus eRecord Coverage » Up to 80 percent research coverage without abstracting » Less than 1 percent reject rate » Over 99.9 percent state compliance WHAT SETS YOU APART FROM YOUR COMPETITORS? NTC is one of the largest privately held companies in the industry focused on providing quality solutions, not just services. Resource and technology investments are made with client's needs in mind and not driven by a parent company's objectives. True subject matter experts with over 200 years' combined experience partner with clients to build successful processes that are most importantly governed by stringent quality controls, as well as an independent and dedicated quality inspection team that is maintained at 7 to 10 percent of its overall staff. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? » Bundled Services: NTC has successfully established a Life of Loan service platform built upon expertise, knowledge, and experience that reduces redundant tasks, controls data entry points, and—most importantly—is paperless after the first touch of the actual collateral. » Flexibility: With an in-house technology infrastructure and key project management, NTC can easily integrate solutions into client processes, continuously gain efficiencies, and stay within budget. » Capacity: NTC manages up to 150 percent capacity at all times with cross-trained experts and multiple working shifts to accommodate volume influx and new/unforeseen project demands. WHAT ARE THE KEYS TO YOUR SUCCESS? Partnering with its clients has been the backbone of NTC's success. "Off-the-shelf" services just to be included in an RFP has never been considered to be a strong business model. Instead, NTC listens to its clients and becomes part of their team, not just another vendor. As a result, NTC has earned the confidence of its customers, which has allowed the company to evolve its business and expand its services. Being a relationship-based business, it should come as no surprise that the average tenure of NTC's senior management matches that of its largest clients—10 years is a long time and speaks for itself. In addition, NTC's success rests upon true subject matter experts, employee loyalty, effective training programs that are now offered to its clients, stringent quality control, and strong strategic relationships, along with technology advancements that support strong controls, flexible processes, and efficiency. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » Inc. 5000 company for four years since 2012 » Tampa Bay Times Top 100 Workplace » Tampa Bay Business Journal Fast 50 for 2013 » Tampa Bay Business Journal Top 200 Private Employers » HousingWire Trailblazer and Fast50 awards » Florida's Fast 100 Awards List » Inc. magazine Hire Power Award States Serviced Palm Harbor, Florida Corporate Headquarters Dallas, Texas