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58 Best in Servicing Tools Guide SPECIAL ADVERTORIAL SECTION Selene Finance KEY PERSONNEL Joe Pensabene President and CEO Tom Donatacci EVP, Business Development Shane Leonard EVP, Chief Information Officer Diane Bowser EVP, Special Servicing Operations Chuck Halko EVP, Chief Financial Officer Staffing » Number of company employees: 500 GEOGRAPHICAL SCOPE AND COVERAGE AREA: Selene has offices in Horsham, Pennsylvania; Houston, Texas; and Jacksonville, Florida. Selene is able to service in all 50 states and has approval to service Fannie Mae, Freddie Mac, Ginnie Mae, HUD, and Federal Home Loan Bank loans. CORPORATE DETAILS: 120 Gibraltar Road, Horsham, PA 19044 | businessdevelopment@selenefinance.com SeleneAdvantage.com COMPANY DESCRIPTION: Selene Finance is a residential mortgage services company with extensive experience in all aspects of mortgage loan servicing, with emphasis on specialty servicing. Selene's approach to portfolio management is high touch—providing a full range of services that start at loan transfer and extend through the life of the loan to include technology integration, reporting, and goals setting. Selene uses proprietary technology combined with unmatched customer service to propose flexible and creative servicing strategies to address the different needs of nonperforming, re- performing, REO, and performing loans. Selene is a Ginnie Mae-approved issuer, and one of only two approved subservicers. COMPANY HISTORY: Selene Finance was founded in 2007 to provide creative loan-resolution strategies. Since inception, the company has focused on providing a flexible portfolio management approach to ensure that client goals are met and exceeded. Selene is owned indirectly by investment funds managed by two respected names in the investment management industry— Oaktree Capital Management, L.P. and Ranieri Partners Management. REGULATORY COMPLIANCE: Selene offers a comprehensive and proactive risk management program that provides full oversight of all regulatory activities, including Consumer Financial Protection Bureau audits and state examinations. Selene ensures that clients are aware of changing laws and regulations, including compliance of all policies, procedures, and technology requirements. BUSINESS LINES, SERVICES, AND PRODUCTS: Selene improves the scale, quality, and economics of your servicing operations through its expertise in NPL and RPL with industry-leading loan boarding, collections, loan resolution, and foreclosure and bankruptcy services. And when it comes to Selene's all-inclusive REO process, the company understands that clients are focused on the best financial execution—not just moving the property off their books. Selene also provides: » Ginnie Mae servicing » Performing loan servicing » Component servicing » Selective acquisition of MSRs WHAT SETS YOU APART FROM YOUR COMPETITORS? Selene provides access and insight unmatched in the industry with its proprietary technology SARA, which integrates seamlessly with industry- standard platforms. SARA provides access to Selene's live system and all the tools and data needed to maximize each interaction with the customer. Clients have the ability to monitor phone calls for up to six months, receive regular, customized, loan-level data files, and navigate easily to other industry platforms. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? » Experience: Selene's senior managers average 30 years' industry experience and its group managers average over 20 years' industry experience. » Solutions: Selene provides creative, flexible solutions to help clients meet their unique goals. » Performance: Selene consistently creates value out of loan pools deemed too challenging by previous servicers. WHAT ARE THE KEYS TO YOUR SUCCESS? Of course, the company isn't an expert at managing nonperforming and reperforming loans. However, Selene supports a client's entire mortgage servicing business—all product types and a variety of services throughout the life of the loan. Selene understands that there is no single formula for success. As such, the company is ready to offer creative solutions to help clients achieve the best possible results. Starting with loan transfer, to technology integration, reporting, and goals setting, Selene delivers a proven, flexible loan servicing experience. States Serviced Horsham Pennsylvania Corporate Headquarters