DS News

4 68 72 This Month FROM OUR DESK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 DS JOURNAL Are Servicing Reforms on the Horizon?, District Judge Sides With President Trump on CFPB Director, Housing Market to Remain Bullish in 2018, Mortgage Delinquency Rate Begins to Rebound From Hurricane Season, FHA Reverse Mortgage MBS Issuances Surged in Q4 2017, U.S. Mortgage Holders Have $5.4 Trillion in Equity REMEMBERING CFPB'S LAURIE MAGGIANO . . . . . . . . . 9 MOVERS AND SHAKERS . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 FIVE MINUTES WITH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 ASK THE ECONOMIST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 STATE OF AFFAIRS Impactful local market information at your fingertips . . . . . . . . . . . . . . . . . . . . . . . . 76 COVER STORY NAVIGATING MORTGAGE SERVICING'S SHIFTING TIDES In 2018, default servicers will face waves of change. Employing new tech options and expanding market share can help servicers prepare for all market conditions. ..... . . . . . . . . . . . . . . . . . . . . . . . . 60 By Ryan Schuette INDUSTRY INSIGHT THE SKY IS FALLING OVER HOUSING BUT IS IT REALLY? Analysts forewarned that with the Tax Cuts and Jobs Act enacted, we will see the housing market cool and home values drop; however, housing professionals can help assuage borrowers' cold feet and help protect their financial investment in case of foreclosure. . . . . . . . . . . . . . . . . . . . . . . . . 64 By Cleve Bellar INDUSTRY INSIGHT SCORING THE UNSCORABLE Providing opportunities for all types of borrowers to achieve the American Dream of homeownership is the ultimate goal for the industry—the right credit score model might be the answer to expanding the number of homeowners. 68 By Tom Parrent INDUSTRY INSIGHT TO EXPAND SERVICING OPPORTUNITIES, NARROW YOUR FOCUS Identifying a niche in the mortgage industry that's a natural fit, such as default servicing, enables servicers to better utilize resources, while catering to particular needs. . . . . . . . . . . . . . . . . . . . . . . 72 By Susan Graham Contributors CLEVE BELLAR is the CMO of ValueInsured, where he leads all areas of marketing and creatively leverages technology to connect with modern homebuyers the way they want. He has more 20 years' experience in business strategy and market development experience in B2B and B2C environments. MOLLY BOESEL is a Principal Economist for CoreLogic in the Office of the Chief Economist and is responsible for analyzing and forecasting housing and mortgage market trends. SUSAN GRAHAM is President and COO of Financial Industry Computer Systems, Inc. (FICS), a mortgage software company specializing in cost-effective, in-house mortgage loan origination, residential mortgage servicing, and commercial mortgage servicing software for mortgage lenders, banks, and credit unions. FICS' software solutions have been architected to take advantage of the Microsoft® Windows® platforms using Microsoft®.NET Framework and provides customers the flexibility to choose an in-house solution or a cloud solution. TOM PARRENT has deep executive experience across multiple specialties in financial services. His particular strengths include risk management, quantitative analysis, process improvement, and behavioral economics. Parrent has served as Chief Risk Officer at three major mortgage firms and has extensive experience in government, rating agency and regulatory relations, crisis management, and innovative statistical analysis. He has a bachelor's degree in Economics from Princeton University and an MBA in Finance and Statistics from the University of Chicago. Parrent served most recently as Chief Risk Officer at United Guaranty. He managed all aspects of risk management, as well as internal audit. RYAN SCHUETTE, a Washington, D.C.- based writer and cartoonist, has years of experience as a reporter, freelancer, and public policy analyst. He lived for 10 months in Uganda, where he freelanced for two news publications, investigating prison reform, exposing cases involving sexual assault, and covering the International Monetary Fund's 2009 "Changes" conference in Tanzania. He currently serves as a contributor for DS News and DSNews.com. He received his bachelor's degree from the University of North Texas and studied briefly at the University of Oxford. Join the Conversation Do you have a suggestion, story idea, or some feedback you'd like to share with DS News readers? Help shape our next issue by emailing Editor@DSNews.com. F E B R U A R Y 2 0 1 8 C o n t e n t s D S N E W S . C O M 60 18 64 NAVIGATING MORTGAGE SERVICING'S SHIFTING TIDES

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