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DS News March 2018

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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58 SFR Investments SPECIAL ADVERTORIAL SECTION Selene Finance CORPORATE DETAILS: 120 Gibraltar Rd, Horsham PA 19044 | businessdevelopment@selenefinance.com SeleneAdvantage.com COMPANY DESCRIPTION: Selene Finance is a residential mortgage services company with extensive experience in all aspects of mortgage loan servicing, with emphasis on specialty servicing. Selene's approach to portfolio management is high- touch—providing a full range of services that start at loan transfer and extend through the life of the loan to include technology integration, reporting, and goals setting. Selene uses proprietary technology combined with unmatched customer service to propose flexible and creative servicing strategies to address the different needs of nonperforming, reperforming, REO, and performing loans. Selene is a Ginnie Mae-approved issuer, and one of only two approved subservicers. COMPANY HISTORY: Selene Finance was founded in 2007 to provide creative loan resolution strategies. Since inception, the company has focused on providing a flexible portfolio management approach to ensure that client goals are met and exceeded. Selene is owned indirectly by investment funds managed by two respected names in the investment management industry—Oaktree Capital Management, L.P. and Ranieri Partners Management. BUSINESS LINES, SERVICES, AND PRODUCTS: Selene improves the scale, quality, and economics of your servicing operations through Selene's expertise in NPL and RPL with industry-leading loan boarding, collections, loan resolution and foreclosure, and bankruptcy services. And when it comes to Selene's all-inclusive REO process, the company understands that clients are focused on the best financial execution—not just moving the property off their books. Selene also provides: » Ginnie Mae servicing » Performing loan servicing » Component servicing » Selective acquisition of MSRs WHAT SETS YOU APART FROM YOUR COMPETITORS? Selene provides access and insight unmatched in the industry with the company's proprietary technology, SARA, which integrates seamlessly with industry standard platforms. SARA provides access to Selene's live system and all the tools and data needed to maximize each interaction with the customer. Clients have the ability to monitor phone calls for up to six months, receive regular, customized, loan-level data files, and navigate easily to other industry platforms. When it comes to REO, Selene customizes a program based on client specs, strategies and delegations of authority. Selene employs aggressive strategies established around relocation assistance, repairs, realtor incentives, and seller concessions. Selene sets itself apart from competitors by using select contractors for repairs and appraisals, getting the most value from each property and generating the most value for clients. In addition, Selene's REO team has a rigorous QC process from on-site inspections, registration with local jurisdictions and monitoring for code violations, as well as strong vendor management with oversight on detailed processes with monthly scorecards to report on performance and identify process improvement opportunities. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS? » Experience: Selene's senior managers average 30 years of industry experience and the company's group managers average over 20 years of industry experience. » Solutions: Selene provides creative, flexible solutions to help clients meet their unique goals. » Performance: Selene consistently creates value out of loan pools deemed too challenging by previous servicers. WHAT ARE THE KEYS TO YOUR SUCCESS? Of course, the company is filled with experts at managing nonperforming and reperforming loans. But Selene supports a client's entire mortgage servicing business—all product types and a variety of services throughout the life of the loan. Selene understands that there is no single formula for success. As such, the company is ready to offer creative solutions to help clients achieve the best possible results. Starting with loan transfer, to technology integration, reporting and goals setting, Selene delivers a proven, flexible loan servicing experience. States Serviced Eugene, Oregon Corporate Headquarters KEY PERSONNEL Joe Pensabene President & CEO Tom Donatacci EVP, Business Development Diane Bowser EVP, Special Servicing Operations Chuck Halko EVP, Chief Financial Officer Mitch Oringer SVP, REO & Valuations NUMBER OF COMPANY EMPLOYEES: 500 GEOGRAPHICAL SCOPE AND COVERAGE AREA: Selene has offices in Horsham, Pennsylvania, Houston, Texas, and Jacksonville, Florida. Selene is able to service in all 50 states and has approval to service Fannie Mae, Freddie Mac, Ginnie Mae, HUD, and Federal Home Loan Bank loans.

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