DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.
Issue link: http://digital.dsnews.com/i/945927
88 Florida Minority Certified Business MIAMI-DADE & BROWARD COUNTIES 786-499-6994 www.REOPitStop.com Luis@ContinentalRealtors.com RESNET ID: 106089 | Equator ID: 272261 Luis F. Guzman Broker/Owner MARYLAND IntelliMime Technology Optimizes Processes Concentrance Consulting Group, Inc., a small minority-owned business founded in 2000 and headquartered in Bethesda, Maryland, has rolled out a new version of its technology that automates the compliance review process of MBS Issuers who collectively hold over $1 trillion in outstanding issuance. e compliance-as-a-service technology, powered by IntelliMime, ensures step-by-step guide review consistency, and enables real-time government agency management complete with a browser view of each compliance review while in process. e system does all of this in a hosted, cloud-based, data-secure environ- ment consistent with Federal Government requirements. "e technology has a depth to it that is unique," said Allen Jones, Principal of Con- centrance. "IntelliMime takes very complex routines and automates them with reporting, analytics, and dashboards. e system is user friendly and scalable and through workforce optimization can drive down costs and create efficiencies." e premise of IntelliMime is to "think- in-sync" so that your best employee's work is replicated by software in a codified, methodi- cal manner that ensures consistency, protects data security, and enables the optimization of workforce management. In building out the IntelliMime system, Concentrance envisions a workforce of tal- ented and aspiring employees who may not be presently employed in financial services. With limited training, the IntelliMime technol- ogy can offer an entrée to a broader and more diverse workforce. e Concentrance management team has a 2020 goal to launch its first full production of- fice in Memphis, Tennessee, near both public housing and the home where Concentrance President Karmen Carr was raised. While Carr succeeded in building a successful career in mortgage finance in the suburbs of Washington, D.C., she intends to launch a workforce in Memphis using the IntelliMime software. "When you have the opportunity to achieve success and then return to your roots and help others gain financial skills they might not otherwise have had access to—well, it's very rewarding," Carr said. "Our work for private sector clients and the federal government is just beginning," Carr said. "We have big goals, and our software is applicable to any industry. Give us your most complex process and your most talented employee and we'll codify and productional- ize it. We can then manage it or license the software." TEXAS DIMONT Poised for Growth e 2017 hurricane season saw unprec- edented destruction property, with Hurricanes Harvey and Irma claiming numerous homes in their wakes. For households whose mortgage included insurance against floods or natural disasters, the claims are being settled at a hec- tic pace by government agencies and private insurers. Playing its part in this process is Dallas- based DIMONT, one of the country's leading insurance claims adjusting and collateral loss mitigation services providers for residential mortgage and auto loans, as evidenced by the recovery of more than $2 billion in hazard claims proceeds for its clients since 2010. In October 2017, as part of its commitment to re- covering insurance claims easily for its clients, the company launched an online loss drafts portal that enables all parties—including borrowers, servicers, and DIMONT's claims personnel—to upload claims-related docu- mentation and share case status information electronically. e portal also allows servicers to maintain direct borrower contact through existing call centers. In its quest to deliver quality, drive pro- ductivity and create growth for this sector, the company has added several industry experts to its team in recent months, including the most recent addition of Laura MacIntyre as Chief Revenue Officer. In her new role, MacIntyre, a 25-year in- dustry veteran, will oversee key growth areas, including sales and marketing, for DIMONT. As a leader, MacIntyre has led the financial growth and expansion of multiple companies during her career. "Laura's track record is exemplary," said DIMONT President and CEO Denis Bros- nan. "She is an innovative and accomplished executive with demonstrated ability to deliver mission critical results. Her contributions will position DIMONT for great success in serv- ing our mortgage and auto clientele." Most recently, she served as Director of Sales and Operations at DocMagic, where she grew the revenue and market share of the company while successfully deploying their digital strategy to the marketplace. MacIntyre also led significant growth revenue at Fidelity National Financial and Lender Processing Services where she served as COO for both companies. "DIMONT is uniquely positioned to bring disruptive technology to the industry that can help our customers achieve optimization, digitization, efficiency, and increased output at a lower cost. I look forward to showcasing these offerings and demonstrating the great value they bring to the table for our custom- ers," MacIntyre told DS News. "e culture at DIMONT is absolutely fantastic and I'm excited to work with a group of professionals who are really focused on the customer and on delivering the best service to the industry." Apart from MacIntyre, DIMONT has expanded its expert team in recent months to include: Lynette Richter, Director, Investor Claims; Suzi Straffon, Director, Engage- ment Marketing; Steve Garcia, Director, Auto Claims; Holly Baya, Anthony DiStaulo, and Taylor urman, Client Development Director(s); and auto industry executive Mark Floyd as a DIMONT board member. "e DIMONT team has never been so well positioned to effectively and efficiently serve our auto and mortgage customers," said Brosnan. "We look forward to providing pro- fessional and innovative solutions to address the collateral protection needs of our clients." The median home price in North Texas is $339,950, according to Realtor.com's 2018 National Housing Forecast, which highlighted the region as one of the top U.S. housing markets. KNOW THIS