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22 In his role at Fannie Mae, Henry Cason is responsible for the design, development, and launch of a digital suite of products and services across single-family residential mortgage loan life cycle. He is also responsible for fostering the integration of Fannie Mae's technology and business infrastructure to help Fannie's customers grow and create value in the marketplace. Cason's team integrates product development functions across Fannie Mae's Single-Family business in mortgage origination and underwriting, loan acquisitions, conduit and capital markets business, as well as servicing and asset management portfolios. How do you and your team encourage technological innovation? In our Single- Family division, we build and deploy technology that is tailored to our customers and is also used internally by our firm. at technology follows a mortgage's lifecycle: from the front end of our business—how we underwrite loans—all the way through to delivery of those loans into Fannie Mae. e technology we build is also used by capital markets investors and helps ensure liquidity is available in the marketplace. On the back end of our business, technological innovation shapes how those mortgages are serviced, whether that's performing or non-performing loans. My role is one of taking an end-to-end view across the lifecycle and understanding how we can introduce digital functionality to the marketplace to make it easier for our customers to do business with us. We're already starting to see the early benefits of our efforts. What are some of the projects you are working on right now? e first one is what we call our Single Source Validation (SSV) project, which is building upon our Day 1 Certainty program. Just to give you an overview, we rolled out Day 1 Certainty a year and a half ago. It offers the ability to access source data on employment income and asset verification, and use that data within the Desktop Underwriter (DU) process. If you had gotten approved through DU by using that data directly from the source, then we were able to offer relief on certain reps and warrants for our customers to provide certainty on that loan. A year after we first introduced Day 1 Cer- tainty, we rolled out an enhancement to that program where we're able to now calculate not only assets but income and employment from asset data. I'm excited about that because it's a different way of thinking in the industry. It lowers costs in how you go about validating these sources of data. As we get through our pilot and into production, it will become an innovative game changer for us and our lender customers. SSV has also created very significant process efficiencies. If we can get asset data di- rectly from a bank through a service provider and use that asset data in DU, that's a much safer, much more sound process than asking a borrower to bring in three months' worth of paper bank statements. It's saving time on the back and forth of trying to get the bank state- ments, trying to get the right bank statements, and then interpreting the bank statements. Going directly to the source and using that data has created a significant amount of pro- cess efficiency for our customers. e second project is a bit higher level. rough our API (automated programming interface) platform, we're starting to expose pieces of Fannie Mae data to target specific process pain points for our lender customers. It's exciting because, through our APIs, our customers can access pieces of our data more quickly. It's now easier for us to integrate into their current technology and manage micro pieces of data from Fannie Mae and inject it into a process point that allows them to make FIVE MINUTES WITH GET TO KNOW INDUSTRY EXECUTIVES BEYOND THE BOARDROOM "Our operating model has three main tenets: empowerment, collaboration, and test and learn." Henry Cason SVP, Head of Digital Products at Fannie Mae