DS News

DS News June 2018

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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2 An Inside Look As the housing and mortgage industry evolves, DS News prides itself on being there first—covering the news and developing stories making an impact. Last month, Nationstar made headlines when it announced industry veteran Tony Ebers was assuming the newly created position of COO. Ebers is not new to Nationstar, he previously helmed the Origination Department as EVP, but many wondered what this change would signal for the future of the largest non- bank servicer. June's cover story, "Hail to the Chief," aims to put much of the speculation aside as we spoke to Ebers first-hand to get his priorities for Mr. Cooper, Xome, and other key Nationstar initiatives. "We can't operate in silos with a distinction between originations and servicing; our customers don't see the mortgage process that way. So, we're working to create a best in class, holistic customer experience, and I'm excited to lead that effort as COO," Ebers told DS News. We continue to address the topics at the forefront of your concerns in "Directing Traffic, Driving Progress" by Safeguard's George Mehok. In this feature, Mehok shares how service providers can help "maintain the flow of information between mortgage servicers, inspectors, maintenance contractors, and third-party service providers." Next, check out "Teaming to Benefit the Bottom Line" by Lisa Abdy-Gray of Finance of America Commercial, who delves into how a financing partner can make or break rental investments. Lastly, Lance Olsen of McCarthy & Holthus explains in-depth how Washington's Deed of Trust Act will impact how and when servicers can secure abandoned properties in the state and what national implications this may have in "Untangling the Web of Foreclosure Complications." Before you close out this month's issue, make sure to take a look at our "Best in Tech" Guide of the top companies who are advancing new tools and solutions to ease the mortgage process. All my best, Rachel Williams Editor-in-chief FROM OUR DESK default servicing | in print and online VOL. 16 NO. 06 No part of this publication may be reproduced without written permission from the publisher. ©2017 REO Publishing LLC All Rights Reserved This publication is intended to provide accurate, authoritative, and detailed information in regard to the subject matter covered. All written materials are disseminated with the understanding that the publisher is not engaged in rendering legal advice or other professional services. Under no circumstance should the information contained herein be relied upon as legal advice as it is designed to be a source of information only. DS News strongly encourages the use of qualified attorneys or other qualified experts with regard to the subject matter covered. does not guarantee the accuracy of the information, and is not liable for any damages, losses, or other detriments that may result from the use of these materials. PUBLISHER EDITOR-IN-CHIEF DESIGN ONLINE EDITOR EDITORIAL ASSISTANT ONLINE CONTRIBUTORS COPY EDITOR ADVERTISING DS NEWS 2017-2018 EDITORIAL ADVISORY BOARD Mark Hulme Rachel Williams Jonathon Won David Wharton Kristina Brewer Krista Franks Brock Scott Morgan Radhika Ojha Alison Rich Seth Welborn Dana Zillgitt Suzanne Andresen: 207.443.3314 Kevin McCrea: 214.525.6756 Jason Myers: 214.525.6760 Robert Rakowski: 214.525.6783 Meg Burns, Financial Services Roundtable Kathy Cummings, Bank of America Jordan Dorchuck, BSI Financial Services Malloy Evans, Fannie Mae Yvette Gilmore, Freddie Mac Ramie Word, Nationstar Mortgage Follow DSNewsDaily on CHAIRMAN AND CHIEF CREATIVE OFFICER PRESIDENT AND CHIEF EXECUTIVE OFFICER DIRECTOR OF ACCOUNTING ASSOCIATE GENERAL COUNSEL PROFESSIONAL ASSOCIATIONS American Mortgage Diversity Council, Legal League 100, National Mortgage Servicing Association, Property Preservation Executive Forum FORCE DESIGN Mark Hulme Ed Delgado Ernest Gillespie Derek Templeton Derek Templeton: 214.525.6757 Annie Collier: 214.525.6740 Jonathon Won Sean Walker Jason Stone

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