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66 Loss Mit Tech and Services Guide SPECIAL ADVERTORIAL SECTION SAGENT LENDING TECHNOLOGIES CORPORATE DETAILS: 1000 Continental Drive, Suite 570, King of Prussia, PA 19406 | SagentLending.com COMPANY DESCRIPTION Sagent Lending Technologies, America's second- largest servicing software company since launching in 2018, modernizes the lending and homeownership experience for servicers and consumers. America's largest servicers use Sagent's flexible, highly configurable software to engage borrowers and earn their loyalty, lower servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles. BUSINESS LINES, PRODUCTS & SERVICES LoanServ, a comprehensive mortgage and consumer loan servicing solution, includes: » Real-time data to keep all systems in sync » Loan boarding, payment processing, escrow administration, payoff release, and more » Investor support and administration » Delinquency and default accounting and management » Built-in collections and loss-mitigation tools » Subservicing capabilities » Client-defined workflow automation Account Connect controls all customer care, retention, and lifetime engagement: » Homeowners use Account Connect to: » View real-time updates on all key loan data: balance, escrow, rate, key dates » Manage payments, status, and service requests (including forbearances and loan modifications) » Monitor home equity and view loan options based on real-time scenarios » Servicers use Account Connect to: » Provide marketing, education, and cross selling » Promote assistance and contextual education » Control available information and actions presented to borrowers » Integrate third-party engagement tools Tempo, an all-in-one default servicing system, includes everything from delinquencies to bankruptcy to foreclosure, lets you: » Manage high-volume nonperforming loan (NPL) workflows » Configure, automate, and sync NPL workflows and data with all related systems (including LoanServ and Account Connect) » Provide a singular platform for attorneys and vendors to process and track filings » Integrate all loss-mitigation parties and data to manage NPL lifecycle in one place » Maintain compliance by observing all federal, state, and investor regulations and guidelines » Configure various decision outcomes for each type of loss-mitigation scenario As of Q1 2020, Sagent powers loan servicing and engagement for 12 million borrowers. Sagent is moving faster than ever developing, acquiring, and partnering on technologies to modernize loan servicing workflow including customer service, payments, escrow, investor, collections, loan modifications, loss mitigation, bankruptcy, foreclosure, REO, and claims. "Loan servicing must be as much about anticipating and exceeding consumer expectations as it is about anticipating and managing lender risk," CEO Dan Sogorka said. "Sagent is a modern platform using data and analytics to earn borrower loyalty, lower lender servicing costs, ensure compliance, and increase the value of servicing rights throughout full market cycles." Sagent's institutional backing focuses its long-term vision of ensuring lenders properly care for customers throughout the homeownership lifecycle, which includes home purchasing, refinancing, servicing and retention, home equity, default, loan modification, bankruptcy, and foreclosure. KEY PERSONNEL Dan Sogorka CEO Gary Beckenbaugh EVP Operations and Chief Information Officer Stephanie Durflinger EVP and Chief Product Officer Sean Quinn Chief Financial Officer Hernan Lardiez Chief Sales Officer CONTACT INFORMATION Stephanie Durflinger stephanie.durflinger@ sagentlending.com 610.212.7220