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25 An industry veteran, Valletti brings more than 20 years' loan-servicing and compliance experience to Homespire. In his new role, Valletti will be leading Homespire's Loan Servicing Division, supporting efforts to establish the company's subservicer relationships and positioning Homespire Mortgage for continued growth and expansion across the industry. "Homespire is a premier mortgage lender committed to supporting both its customers and employees, and a company that I am proud to be a part of," Valletti said. "I am excited to help lead this new division. With loan volumes projected to continue rising above historic levels and the ongoing impact of the pandemic on the industry and markets, our company will deliver an important, enhanced service to our valued clients." "Keeping pace with Homespire's rapid growth as well as that of the industry, our goal is to always provide our customers with the highest level of service and expertise," said Michael Rappaport, President of Homespire Mortgage. "As a dedicated mortgage servicing professional, Scott offers both, and we are very pleased to have him as part of the Homespire team leading our new servicing initiative." S E R V I C E R P R O V I D E R S SAGENT APPOINTS FORMER BOFA EXEC AS CTO Sagent, a fintech company modernizing mortgage and consumer loan servicing for America's top banks and lenders, appointed veteran technology leader Uday Devalla as CTO. The move accelerates Sagent's vision to improve loan servicing engagement and consumer experience from the homeowner perspective. Uday's appointment is one in a series of executive hires by CEO Dan Sogorka. Sagent powers the homeownership and consumer lending experience for 12 million borrowers (and growing), enabling large banks and lenders to give America's borrowers the same bank-on-your-phone experience they get in every other aspect of their lives. "If mortgage originators are the finders of new customers, servicers must be the keepers of those customers," Sogorka said. "In addition to being the industry's most modern servicing system of record, Sagent powers lifetime customer engagement and retention for servicers. And Uday is a pioneer of building and running these complex systems at scale." Devalla has led engineering, digital transformation, information security, and regtech strategy in housing for more than two decades. Most recently, Devalla led technology transformation as CIO at Stearns Lending, a top mortgage bank that also powers home lending for America's most prominent fintech challenger bank. Under Devalla, Stearns led digital transformation in U.S. mortgage originations, and now he's bringing that same transformation to servicing. Prior to that, Devalla served as a technology executive at Bank of America (and its predecessor organization Countrywide), where he helped build and run the industry's first nonagency automated underwriting system and proprietary loan origination system. "The mortgage servicing tech stack isn't just a system of record to keep lenders efficient, profitable, and compliant," Devalla said. "It also must be the lifetime customer engagement and retention platform for customers, providing omnichannel advice and care during good and challenging times." MORTGAGE CONNECT ADDS AMY DOWNEY AS SVP, OPERATIONAL COMPLIANCE Mortgage Connect, a national mortgage services provider for the nation's largest financial institutions, investors, and servicers, announced Amy Downey as the SVP of Operational Compliance for its Critical Borrower Communication division. Downey will utilize her industry expertise and experience to support compliance initiatives for the complex document preparation, digital and print delivery of critical borrower communication programs across the financial services spectrum. With the industry in a state of uncertainty, the need for on-demand, scalable borrower communications solutions is at an all-time high. A key component is the assurance communications meet always-changing compliance requirements. Downey will use her two decades' banking industry experience to ensure adherence with regulatory obligations, risk management, and efficiency improvement for clients' complex communications with borrowers in originations, servicing, capital markets, and other financial products. A licensed attorney, she is well versed in the legality and complexity of the mortgage and financial services industry. "We're thrilled to welcome Amy to Mortgage Connect," said Jeff Coury, Mortgage Connect CEO. "She's an industry veteran with years of experience in regulatory compliance and will undoubtedly elevate our critical communication compliance. She's a perfect fit for our company. " TOTAL EXPERT NAMES ALLISON NETZER AS CHIEF MARKETING OFFICER Total Expert, the fintech company behind the first fully integrated marketing and customer experience platform for the mortgage and financial services industries, recently announced Allison Netzer as its new CMO. Netzer brings over 20 years' industry knowledge to the role, most recently leading product messaging, product marketing, and customer success strategy as SVP for Strategy and Marketing at Kony, Inc., a globally recognized fintech brand acquired by banking software leader Temenos in 2019. Prior to Temenos, she served as Global Marketing Director at Dell, where she led the design, implementation, and strategic vision of the next generation of Dell.com. At Total Expert, Netzer will continue to accelerate the rapid adoption of the company's marketing and experience platform used by the nation's top banks and lenders to better communicate and engage with customers. She will focus on developing cross-channel marketing campaigns, building out future product go-to-market strategies, and continuing to support financial institutions in deepening their customer engagement strategy to promote life-long relationships. "Today's financial brands are looking for technology partners to help them serve their own customers with empathy, human touch, and data-driven insights as they support customers in Movers & Shakers

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