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MortgagePoint May 2024

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May 2024 ยป thefivestar.com 3 May 2024 C O N T E N T S Departments 4 MTECH 10 MOVERS & SHAKERS 24 INDUSTRY UPDATE Features Expert Insights 30 Cover Feature FINDING A POSITIVE PATH FORWARD Amid political controversy and budgetary cutbacks, experts discuss diversity, equity, and inclusion strategies' role in today's marketplace as both the American homeownership landscape and workforce continue to diversify and undergo significant demographic shifts. 36 38 44 54 50 48 MORTGAGE LENDERS: THREE WAYS TO BREAK THE HIRING- LAYOFFS CYCLE Tactfully navigating changes in the mortgage marketplace can make or break a company, and Tim Von Kaenel of CI&T provides three keys to better position yourself when the market pivots. IN A CHALLENGING MARKET, HOME EQUITY INVESTMENTS OWN THE SPOTLIGHT Home equity investment (HEI) product offerings are growing in popularity for emergency expenses and debt consolidation, but in order for these products to realize their full potential, it will take the expertise and resources of multiple industry stakeholders. PASSING THE TORCH With Five Star's National Mortgage Servicing Association passing to new Chairman John Vella, MortgagePoint examines a moment of leadership in transition. HOW INVESTORS CAN THRIVE IN CRE AMID CHALLENGING MARKET CONDITIONS Derrick Barker of Nectar discusses the state of the commercial real estate sector, and steps that investors can take in order to weather market volatility. BUILDING REFERRAL RELATIONSHIPS FOR MORE CONSISTENT BUSINESS Veteran mortgage sales trainer and coach Ron Vaimberg shares with MortgagePoint, the coaching tips and strategies necessary to establish and foster enduring relationships in the mortgage marketplace. The Point Kevin Bowen, Head of Home Lending, Product and Innovation, JPMorgan Chase & Co

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