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42 Property Preservation Guide SPECIAL ADVERTORIAL SECTION A2Z FIELD SERVICES, LLC KEY PERSONNEL Amie Sparks CEO & President Todd Arena Director of Operations Ed Becker Director of IT Lori Ashcraft Sales Manager Staffing » Number of Employees: 145 » Vendor/Contractor Network: 5000+ GEOGRAPHICAL SCOPE Nationwide coverage BUSINESS LINES, SERVICES, AND PRODUCTS: » Property Inspections » Property Preservation & REO Management » Rehab & Repair Services » Rental Property Management » Administrative Services: Utility, HOA & VPR Management » Borrower Contact Services » Eviction Services KEY FEATURES/BENEFITS » Comprehensive & customizable services » Nationwide partnerships » Robust technology » Rigorous training and quality control » Personalized account management CORPORATE DETAILS: 7450 Industrial Parkway, Suite 105 Plain City, Ohio 43064 | 800.713.2001 | contactus@ a2zfs.com | a2zfs.com COMPANY DESCRIPTION: A2Z Field Services is a women-owned, nationwide field service provider offering a comprehensive listing of inspection, preservation, and repair services to a wide range of clients including loan servicers, property owners, asset managers, and government agencies. Our customized service offerings provide our clients with critical information regarding the status, condition, and value of their assets while ensuring properties are safe, secure, and protected. Property condition is monitored through inspection results, information from our extensive network of vendors and our alliances with cities across the country. These nationwide partnerships coupled with our innovative technology and comprehensive quality control processes allow A2Z to mitigate our clients' risk and provide them with turn-key property management solutions. COMPANY HISTORY: A2Z Field Services was founded in 2001 and has 14 years of experience servicing properties in all stages of default, foreclosure, and REO, as well as occupied rental properties. Headquartered in Plain City, Ohio, A2Z has steadily grown to become a premier field service provider with regional offices in Dublin, Ohio; Charlotte, North Carolina; and North Richland Hills, Texas. REGULATORY COMPLIANCE: A2Z Field Services is committed to ensuring that our processes and procedures are in accordance with all applicable laws and regulations. To this end, A2Z employs many experts in the field of property inspection and preservation and is supported by a nationwide network of thousands of skilled vendors. Additionally, we work with government agencies to keep abreast of regulatory and legislative changes that affect the services we provide and our internal change management process ensures that all necessary changes are implemented into our workflow appropriately and timely. WHAT SETS YOU APART FROM YOUR COMPETITORS?: A2Z's consistent ability to meet our clients' needs and adapt quickly to new and changing requirements sets us apart from our competition. We recognize that not everyone's needs are the same, and we thrive on our ability to offer customized services and reporting and personalized account management to assist our clients in meeting their goals. To help us achieve these results, A2Z relies on a multi-level training and QC plan to communicate details of every client and service type; communicate service level expectations to staff and vendors; correct deficiencies; and identify key performance metrics and potential performance & compliance issues. Additionally, our robust technology provides us with an extremely versatile and efficient operating platform that can easily handle growth, expansion, and change. A2Z also has established working relationships with many city offices to facilitate avoidance of violations, vacant property registration processes, and neighborhood watch programs. In addition, we work only with regional vendors that have a local presence in the area where the work is being performed. Combined, these nationwide partnerships provide us with more controlled management and accountability in the neighborhoods where we work. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: A2Z places a strong emphasis on the quality of our services, performance standards, and delivering accurate and timely information, thus providing our clients with an improved ability to care for their properties. Additionally, A2Z takes a proactive approach to opening the critical lines of communication among servicers, property owners and managers, and communities, and we aim to create an environment where our clients, real estate professionals, buyers, neighbors, city officials, and community groups know that their satisfaction is the most important thing to us. By making quality and customer service our top priorities, we enhance the protection of our clients' assets, increase neighborhood integrity and consistently exceed the expectations of our clients as well as members of the communities we serve. WHAT ARE THE KEYS TO YOUR SUCCESS?: Our reputation and success are built around our commitment to provide high quality products, competitive pricing, and timely information while tailoring our service offerings to meet our clients' evolving needs. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED? » Inc 5000 list of fastest-growing private companies in America—A2Z was ranked 798th in 2011 and 2473rd in 2013 » Named #1 fastest growing business in Central Ohio by Columbus Business First magazine in 2012 » A2Z's CEO and President, Amie Sparks, was named a Leading Lady in the August 2015 Women in Housing issue of MReport magazine