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» VISIT US ONLINE @ DSNEWS.COM 55 SFR Investments SPECIAL ADVERTORIAL SECTION Arcana Insurance Services, LP CORPORATE DETAILS: 5310 Harvest Hill Road, Suite 200, Dallas, TX 75230 | 972.855.3560 info@arcanainsurance.com | ArcanaInsurance.com COMPANY DESCRIPTION: Arcana is a national all-lines property and casualty managing general agency that writes multiple lines of insurance for investors, property managers, agency networks, and more using a unique 24/7 system. COMPANY HISTORY: Arcana was established in 2005 by a group of insurance executives whose primary purpose was to better serve the financial, commercial garage, real estate, property management and insurance agency networks. The company is led by its CEO, Mark Gannaway; President and COO, Ted Lamb; and EVP, Susan Gropp. All three Executives individually bring 35 plus years in the industry to Arcana. REGULATORY COMPLIANCE: Licensed nationwide. BUSINESS LINES, SERVICES, AND PRODUCTS: » Residential investment property insurance (property & GL) » Renters contents and tenant liability » Landlord supplemental protection (supplemental lease liability and tenant loss of income) » Flood insurance program » Tenant discrimination » Builder's risk » Commercial garage insurance program » Other Services - Background checks, property valuations, flood zone determinations, property reports KEY FEATURES/BENEFITS: Arcana developed its own proprietary residential and multi-family IT infrastructure to specifically meet the needs of these markets. Arcana's technology teams include both internal and external IT, web-centric specialists and programmers, to ensure continual enhancements to its platforms with completive coverage and pricing. WHAT SETS YOU APART FROM YOUR COMPETITORS?: Arcana is a nationally recognized insurance organization with over 125 years of insurance experience in the executive group alone. Arcana's team is very confident in executing the most comprehensive insurance transaction, while still providing extraordinary service and quality of care to our clients and their customers. Arcana's management team, together with its affiliated companies, is united by strengths, which differentiate the company within the industry. WHAT ADDED VALUE DO YOU BRING TO YOUR CLIENTS?: The Arcana team are innovators—with results-driven, dedicated to delivering expert independent insurance advice, and superior service. The company takes pride in the teams product knowledge, customer service, electronic innovation and the network of trust they develop with their clients. WHAT INDUSTRY AWARDS, ACCOLADES, AND MILESTONES HAS YOUR BUSINESS ACHIEVED?: Arcana is a coverholder for Lloyd's of London and tribunalized to facilitate direct underwriting and claim authority. Arcana has had several article publications written by Mark Gannaway, most recently in the Insurance Journal, The Complicated Risk Exposures of Property Managers and Investor. Ted Lamb has spoken at many conventions and has served on several industry boards. Susan Gropp has an outstanding reputation within the industry. Gropp has also served as a member on the Board of Directors and is also a former President of the Texas Surplus Lines Association. States Serviced Dallas, Texas Corporate Headquarters KEY PERSONNEL Ted Lamb President Mark Gannaway CEO Susan Gropp EVP David Stephens CIO Martha Teears SVP WHAT ARE THE KEYS TO YOUR SUCCESS?: Arcana maintains excellent relationships with a number of nationally respected insurance carriers. GEOGRAPHICAL SCOPE AND COVERAGE AREA Nationwide