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MortgagePoint July 2023

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MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 8 July 2023 M T E C H Guard enhancements help our lender clients address those priorities," said Paul W. Harris, General Manager, Mortgage Analytics for First American Data & Analytics. "These enhancements add to FraudGuard's already robust capabilities. Now, FraudGuard's smart analytics provide an even more effective, intuitive solution for critical underwriting decisions in first mortgage and home equity lending." FraudGuard's integration with the Procision AVM suite provides users access to automated property values to help expedite lending functions, such as underwriting and collateral reviews for first and second mort- gages, as well as home equity lines of credit. The Procision AVM suite uses a state-of-the- art blended ensemble modeling approach to deliver an exceptional level of accuracy. First American Data & Analytics runs Procision AVM valuations on every residential prop- erty in the United States every day, and the company also updates the underlying data that fuels the Procision AVM suite daily. An automated surveillance system constantly monitors both data and valuation quality and performs extensive testing to validate the accuracy of the valuations produced by the Procision AVM suite for various property types in various geographic markets. Designed to support home equity lend- ing, the senior-lien review module identifies ineligible first liens that could prevent a lender from moving forward with a second lien. For example, the new feature will alert a lender to a private mortgage originated with- in the last 12 months, first mortgages with negative amortization, balloon loans with a due date before the second lien, or a reverse mortgage. The module can also identify pay- ment deferrals and loans in forbearance. The military status module verifies an ap- plicant's status—active, retired, or a survivor of military personne—under the Service- members Civil Relief Act (SCRA). In addition to mortgage lending, the new module can be leveraged in credit and automobile lending. Both the senior-lien review and military status modules are available as standalone API integrations. FHA OFFERS NEW MULTILANGUAGE RESOURCES T he Federal Housing Administra- tion (FHA) is making available in Chinese, Korean, Spanish, Tagalog, and Vietnamese, more than 30 single-family mortgage documents and related resourc- es used in the origination of FHA-insured mortgages. The educational resources are accessible from FHA's new language access web page and are intended to assist lenders, servicers, housing counselors, and other FHA program participants in explaining infor- mation related to FHA-insured mortgages to those with limited English proficiency prior to borrowers executing legal documents in English, as required by law. This first set of translations is part of on- going efforts by FHA to remove language ac- cess barriers for consumers whose preferred SHOWINGTIME+ ANNOUNCES UPGRADES A brand of Zillow Group Inc., the new enhanced Appointment Center by ShowingTime+ combines personal showing service with powerful data and reporting tools. The new Appointment Center by ShowingTime+ is a software package that offers more tools at a lower price to create everyday value and help agents and brokers succeed. According to ShowingTime+ research, agents value efficiency and time savings above all else when determining which tools to use in their business. The Appointment Center by ShowingTime+ enables agents to streamline their business so they can focus on delivering client experiences that lead to more business. Agents can gain access to key products and reports that help them efficiently determine pricing strategy and simplify showing and offer management for their listings. The Appointment Center by ShowingTime+ includes around-the-clock support from experienced Appointment Center specialists, Offer Manager for simple communication between parties, the Target Market Analysis Report to help set the right list price, and the Pricing Benchmark Report to adjust list price when needed. The Appointment Center acts as a busy agent's virtual assistant, answering calls requesting showings in 20 seconds on average. This gives agents direct and immediate scheduling support that frees them from the tedious back-and-forth of setting showing appointments. Appointment Center specialists are ShowingTime+ employees trained to support agents 24 hours a day, 365 days each year, so that a listing agent's business appears to be open at all times and buyers' agents can make showing requests whenever it works best for them and their clients. ShowingTime+'s Offer Manager, available in select markets, is a productivity and organizational tool that simplifies communication between listing agents, sellers and buyers' agents during the offer process. Fully integrated within ShowingTime's scheduling platform, Offer Manager enables listing agents to send a professionally formatted side-by-side comparison of all offers received on a home to a seller, from a phone or laptop, all in about 30 seconds. The Target Market Analysis report gives agents a full view of the price ranges that are generating the most showings in their market, so agents can pinpoint the perfect list price to bring in offers. This helps their clients avoid being among the roughly one in every five sellers this year who has had a price cut. If the time comes for a price reduction conversation, agents can leverage the Pricing Benchmark Report to help explain why their client's listing is sitting on the market longer than the neighbor's house down the street. The Pricing Benchmark Report highlights how a listing compares to the competition and enables agents to see their listing's relative pricing, showing activity, days on the market and more. This report is available in select markets. "Tougher times mean that every dollar an agent spends toward their business counts," said Mike Lane, VP of Sales and Industry Affairs for ShowingTime+. "We want to give agents tools that save them time and money, while helping them build the trust with their clients that is key to getting more referrals and more business."

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