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11 November 2025 M T E C H November 2025 » themortgagepoint.com borrower's application to finish entering their information and submit it on their behalf. It guarantees that borrowers receive direct assistance at crucial points in the lending process, in addition to streamlining it. Loan officers will also be able to begin new applications, enter preliminary borrower data, and then smoothly transfer the file to the borrow- er for completion and submission. Runtime diagnostics offer real-time performance monitoring to prompt- ly address possible problems, while improved permission agreement flows and password security settings further reinforce data protection. "This LION platform update reflects our commitment to making the mort- gage process more accessible, intuitive, and transparent for all borrowers, regardless of their financial profile," said Carmine Cacciavillani, CEO of Blue Sage Solutions. "By leveraging advanced technology and a user-centric design approach, we're enabling lenders to de- liver a more engaging, borrower-friendly experience." Scalability is a feature of the LION Consumer POS platform. LION offers an adaptable, dependable experience that satisfies the requirements of businesses of all kinds, whether it is assisting small lenders or major industrial institutions. LION use is still increasing, according to Blue Sage, as lenders look for cut- ting-edge, user-friendly ways to interact with customers and raise loan conversion rates. In Q4 2025, both new and current Blue Sage clients will be able to access the LION platform update. NCINO ANNOUNCES DEVELOPMENT OF NEW SKILLS FOR AI IN MORTGAGE LENDING A new wave of AI advancements aimed at mortgages has been announced by nCino, Inc. These improvements are intended to speed up loan origination, minimize underwrit- ing touchpoints, and provide more re- sponsive borrower journeys. By further integrating AI into the nCino Mortgage Suite, these developments expand upon the company's spring release of Mort- gage Advisor and Document Validation, which aims to improve loan quality and loan officer productivity. "Innovation in mortgage lending is about more than digitization; it's about fundamentally changing how lenders and borrowers experience the process," said Casey Williams, General Manager of Mortgage at nCino. "AI is enabling us to reimagine the loan journey end to end, from smarter document checks to proactive borrower guidance. By unify- ing intelligent automation with human expertise, nCino is giving lenders a true competitive advantage while making homeownership faster, easier, and more accessible." The newest capabilities added to the nCino Mortgage Solution are: • AUS Smart Tasks: One of the most complex parts of origination is now simplified with AI that interprets automated underwriting findings into a plain-language summary and clear next steps. Loan officers can act on suggested tasks one-by-one or use templates to automate handling of common conditions, driving fast- er borrower feedback, cleaner files, and greater pipeline capacity. • Refi Opportunity Analyzer: Creat- ed to help lenders capture more rev- enue from their existing portfolios, this tool continuously scans closed loans against real-time pricing data to identify prime refinance candi- dates. Prioritized borrower lists with savings projections and readiness indicators give loan officers targeted opportunities to re-engage past cus- tomers and strengthen relationships. "Borrowers expect quick feedback, and loan officers need to focus on high-value work rather than chasing documents or repeating tasks," said Ty- ler Prows, Director of Product Manage- ment for US Mortgage at nCino. "These new capabilities let AI handle the background work, whether that's catch- ing a missing bank statement page or suggesting the next step after AUS. That means cleaner files, quicker answers for borrowers, and more capacity for loan officers to focus on relationships and revenue." Additionally, nCino has extend- ed two features that were first made available in May to provide lenders and borrowers with greater influence and better outcomes: • Mortgage Advisor: Initially launched to support borrowers during post-application document validation, Mortgage Advisor now starts at the very first step. Embed- ded in the nCino Mortgage mobile app, it offers 24/7, multilingual guidance from application through closing, reducing application abandonment and ensuring greater borrower satisfaction. • Doc Validation: First designed to ensure borrowers submitted the right document type, Doc Valida- tion now builds on that foundation with full document intelligence. The solution validates names, page counts, expiration dates, and more, catching errors instantly to reduce costly back-and-forth, shorten processing time, and deliver cleaner files to underwriting. Operational efficiency is the main factor driving the transformation of mortgage origination by AI-pow- ered solutions; according to Fannie Mae, some 73% of lenders that have implemented AI say that increasing operational efficiency is their top goal. Strong efficiency in handling borrower questions and document collecting and validation has been observed by lenders; these results not only boost revenue growth but also improve customer rela- tions and competitive positioning.