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MortgagePoint » Your Trusted Source for Mortgage Banking and Servicing News 28 January 2024 I N D U S T R Y U P D A T E "Our strategic partnership with Salesforce has enabled nCino to trans- form the financial services industry by providing industry-specific solutions that drive efficiencies, deliver intelligence, and help institutions modernize for a more agile future," said Pierre Naudé, Chairman and CEO of nCino. "We're glad to again be expanding our work with Salesforce and are committed to utilizing each other's strengths to further benefit financial institutions of all sizes around the globe." "nCino's success is a testament to the enormous opportunity in front of ISVs building on Salesforce," said Brian Landsman, EVP of Global Technology Partners, at Salesforce. "Salesforce is the world's number one AI CRM, trusted by thousands of partners to power pur- pose-built solutions for highly special- ized industries. The expansion of our work with nCino will only accelerate how our customers are reimagining the future of personalized financial services." As part of the agreement, nCino will deepen its connectivity to Salesforce platform tools including CRM, powered by AI and automation, and Financial Services Cloud. These innovations will empower financial institutions utilizing nCino and Salesforce to further modern- ize customer experiences like onboard- ing, loan origination, deposit account opening, and portfolio management. The expanded agreement also includes updated commercial terms which are expected to improve nCino's subscription gross margins, minimum payment commitments from nCino during the first four fiscal years of the term of the extension, and an extension of the term of the agreement to 2031. MYHOME ACQUIRES LENDER MARKETING AUTOMATION PROVIDER VOLLY W illiston Financial Group (WFG), a Portland-based provider of title insurance and real estate settlement services for commercial and residential transactions nationwide, has announced that its marketing and technology subsidiary, MyHome, a Williston Financial Group Company, has completed the acquisition of Volly, a national provider of technol- ogy and marketing services for banks, credit unions, and mortgage lenders. "Since inception, both WFG and MyHome have been dedicated to provid- ing transparency and empowerment to all mortgage transaction participants," Williston Financial Group President and CEO Steve Ozonian said. "As the digital transformation of our industry acceler- ates, we're committed to acquiring and building solutions that help us further expand our reach and achieve the next stage of our mission to transform and streamline the real estate experience for all constituents." MyHome President Marty Frame added, "Our mission at MyHome is to create continuous value for real estate, mortgage, and title industry profession- als, and the consumers they serve. We're doing this by building, acquiring, and partnering with industry-leading solu- tions to bring together all phases of the real estate transaction. The acquisition of Volly fits with this vision, as Volly helps lenders simplify lead generation, con- version, and customer retention while creating an excellent experience for their customers." Volly's services will be offered through WFG Enterprise Solutions, which provides services for lenders of all sizes, including appraisal management and valuation services, title and settle- ment services, default services, and now CRM, sales enablement, and portfolio retention tools. On joining MyHome, Volly CEO Katharine Loveland said, "At Volly, we are passionate about helping our customers capture and convert new business faster and retain their customers for life. Now, as part of the MyHome team, we are excited to amplify our product innovation and ex- tend our reach to serve even more lenders at a time when acquiring and retaining business is more critical than ever." LOANDEPOT'S MELLOHOME LAUNCHES PARTNERSHIPS FOR SOLAR INSTALLATION, HOME IMPROVEMENT, AND MAINTENANCE SERVICES l oanDepot, Inc., a provider of home lending solutions, has announced its mellohome real estate affiliate has partnered with top providers in the solar, home improvement, and home mainte- nance spaces. The partnerships are the latest in a series of initiatives intended to expand mellohome's ability to support its customers' homeownership journeys. The new partnerships complement the company's existing real estate services while also supporting loanDepot's purchase mortgage, refinance, and home "At Volly, we are passionate about helping our customers capture and convert new business faster and retain their customers for life." —Katharine Loveland, CEO, Volly