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43 October 2024 ยป 2 0 2 4 F I V E S T A R C O N F E R E N C E & E X P O 1 2 3 4 5 Alec Crawford, Founder & CEO of Artifi- cial Intelligence Risk, Inc.; Omer Faroo- que, CTO for Sagent; Bhupinder Mehta, SVP, Chief Transformation Officer and Operations Lead at BSI Financial Services; Mang-Git Ng, CEO of Anvil; and Ramesh Sarukkai, CPTO and Founder of Rate Inc. & Prajna Inc. The discussion began with all the panelists breaking down how AI is cur- rently being applied across their business operations and how that impacts mortgage servicing as a whole. The discussion then broadened to cover deploying AI solutions in real-world scenarios, what practical challenges and considerations should be top of mind to ensure successful integra- tion in these situations, critical steps and considerations when implementing AI solutions from initial concept to proof-of- concept and full-scale deployment, and emerging trends in AI that may shape where the industry is headed.