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MortgagePoint October 2024

DSNews delivers stories, ideas, links, companies, people, events, and videos impacting the mortgage default servicing industry.

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53 October 2024 » 2 0 2 4 F I V E S T A R C O N F E R E N C E & E X P O accounted for an additional 13% and 7%, respectively. American Indians and Alas- ka Natives made up 1% of the labor force, while Native Hawaiians and other Pacific Islanders accounted for over half. People of two or more races accounted for 2% of the labor force. Organizations across the mortgage industry continue to develop strategies to promote equality, build a broader system of sustainable American homeowner- ship, and leverage the benefits of diverse teams and viewpoints, as aided by groups such as the AMDC. Fannie Mae's recent work on these fronts has included implementing tools such as using text-scanning software to identify prohibited and subjective lan- guage in the appraisal space and utilizing technology to improve underwriting. Julian Whitted, Regional Sales Representative at Qwikkit, discussed his company's inclusive initiatives, including free language courses in Spanish and bilingual communication to unify the 40% Hispanic workforce. These are the strategies that will further strengthen DEI initiatives. Brian Vaughn, Senior Director of Marketing at McCalla Raymer Leibert Pierce, highlighted their DEI efforts, including doubling down on diversity initiatives, creating a women's collective group, and more. "What we've done, from a marketing perspective, and then internally, is really focus in on our individual DEI groups," Vaughn said. "We're going to even push further. We ask our teams, what is it that you want to do, we make sure that they are the ones that are kind of driving the initiatives." When it came to being proud of one's heritage and culture, each speaker and attendee discussed their personal challenges prior to and success stories throughout their career. Jackie Vasquez, Complex Case and Industry Relations Manager for optimal Leadership Advisory Forum (O.L.A.F.), further discussed the benefits of working at O.L.A.F., a small company with a remote team, emphasizing the personal connec- tions and understanding of employees' needs, such as being a single parent. She highlighted the importance of customizing support for employees, including taking breaks or days off when necessary. She also stressed the need for leaders to prioritize reconnecting with their teams and understanding the tools and support required for employees to suc- ceed, rather than being overly focused on daily tasks and organizational needs. "We have to be open to hearing our employees as leaders," Vasquez said. "Stand up for who you are, even if you have to stand alone." Women in Housing Leadership Awards HONORING THE ACHIEVEMENTS OF THE MORTGAGE INDUSTRY'S Top Women Business Leaders Brought to you by & YOUR TRUSTED SOURCE FOR MORTGAGE BANK ING AND SERVICING NEWS SEPTEMBER 2024 Magazine Subscribe to MortgagePoint and MortgagePoint Digital now! Call 800.856.8060 to take advantage of our special offer! Experts you trust. People you know. News you want. MortgagePoint is putting essential mortgage market news at your fingertips with our new digital edition, now available online via your smartphone, tablet, or computer. Enjoy the magazine at your desk, and tap into MortgagePoint Digital's easily accessible platform anywhere, anytime. Committed to giving originators, servicers, and all lending professionals access to smarter perspectives, MortgagePoint believes it's time to think differently about the mortgage industry. Because the American Dream is evolving . . . are you? Brought to you by & YOUR TRUSTED SOURCE FOR MORTGAGE BANK ING AND SERVICING NEWS Magazine APRIL 2024 ECLOSINGS AS A SOLUTION ... NOT THE PROBLEM Angel Hernandez of Stavvy takes a look at how disjointed tech stacks are costing every stakeholder in the closing process, from lenders to homeowners. ACCESS AND EDUCATION DRIVING HOMEOWNERSHIP AMONG DIVERSE COMMUNITIES BRIDGING THE HOMEOWNERSHIP GAP IN THE LGBTQ+ COMMUNITY Pursuing education and reaching out to the LGBTQ+ community will help lending and real estate professionals build their business and advance the homeownership rate within the community. THE IMPORTANCE OF VACANT PROPERTY REGISTRATIONS How tracking vacant properties can help owners avoid the nuisance and expense of violations, while keeping their properties maintained and up to community standards. IN THIS ISSUE With the White House announcing a raft of housing-related proposals in his State of the Union, MortgagePoint asks industry experts and economists to gauge how effective they could be...and if they have a shot of being implemented. A WORK IN PROGRESS SIMPLIFYING THE DIGITAL MORTGAGE PAYMENT PROCESS How enhancing payment processes with modern technology can smooth the remittance experience for consumers, and enable greater speed, efficiency, and control of collections for lenders. BRINGING THE MORTGAGE JOURNEY FULL CIRCLE WITH DIGITAL TECHNOLOGY As mortgage technology continues to evolve, Joey McDuffee of Blue Sage Solutions details how the end result is not just the ability to perform operations quicker, but to achieve optimal cohesion across a mortgage lender's entire operation. HOW TO BUILD VOLUME IN TODAY'S MARKET Wading through a down market is a challenge for all in the industry, but positioning yourself to help navigate through the complexities of the current market can turn you into a homebuyer's hero. EXPERT INSIGHTS ATTRACTING CUSTOMERS IN A DOWN MARKET A Q&A With Nate Den Herder, MBA, Founder and CEO, Ardley Technologies Brought to you by & YOUR TRUSTED SOURCE FOR MORTGAGE BANK ING AND SERVICING NEWS JUNE 2024 Magazine GOOD SERVICE IS SUSTAINABLE VRM Mortgage Services' leadership team discusses how the company's "diversity of thought" and commitment to serving communities has made them an industry staple for nearly 20 years. ALSO IN THIS ISSUE: "The purpose of this conversation is to help us understand how AMDC could move forward in 2025 and what some of our initiatives need to look like. So, we want to hear from everybody on what's important, what's missing, and how we can play a part in getting things going. We have a lot of similarities that people take for granted." —Toniqua Green, VP of Corporate Social Responsibility, Mr. Cooper

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